Reservations:

All reservations require a credit card at the time of booking to guarantee the room. The full rate/deposit is due at the time of booking.

Guestroom Deposit: A pre-authorization hold of $100 is taken at the time of check-in to guarantee any incidental charges. This pre-authorization hold will be released upon check-out as a reversal (i.e. will not appear as a refund), and it may take up to 3-10 business days for the hold to disappear from your bank account/ bank statement, depending on your financial institution

The discounted Non Refundable rate choice is non refundable from booking date. If you select the Flexible Rate, you may cancel up to 7 days of scheduled arrival for a full refund, after which will be charged 100% fee of the booking total. The flexible rate becomes non refundable 7 days prior to arrival.

*Please note that promotional rates and packages must be paid in advance and have different cancellation policies. Please see the Group Contract for specifics

Callicoon Hills has a Resort Fee of $25 per room per night which is included in the nightly price. Services and amenities include: Fee on site parking, access to our morning Continental Breakfast service in the Cafe from 6am – 10am daily; and UV-filtered water taps; Wi-Fi; board games and books; nightly campfire s’mores. Inclusions subject to change. Special offers cannot be combined with any other offers, discounts, or promotions.

Guests must be 21 or older to check in.

Minimum night’s stay on peak dates may apply.

Yes, we have accessible rooms: Pool House Queens. Learn more about our ADA room features.

For questions on your bill, please reach out to stay@callicoonhills.com or call 845.482.2420.

Please contact the website where your original reservation was created to make changes to your stay. These changes will then be reflected in our system.

General:

Check-in time is 3:00 pm. Check-out time is 11:00 am.

Should you arrive before the scheduled check in time, if the room is ready we are happy to offer it to you at no cost. That of course depends on the time of departure of the previous guests.  If you require an early check in, we recommend that you add the previous night to your booking so that we can hold the room ready for your early arrival.  late check-outs past 11:30  AM automatically incur charges. As a small property we simply do not have the flexibility to accommodate late check outs. Check outs after 12pm will result in the charge of a full night stay to your invoice.

Our front desk is staffed 24 hours per day. However, should you plan on arriving after 10pm, please do let us know in advance.

Yes, we offer complimentary high speed fiber Wi-Fi is available in our public areas and guestrooms.

Parking is available across the street, free of charge! Feel free to park in the 15 min parking to check-in & unload, and then move your car to the main parking lot across the street.

Dog-friendly rooms are available upon request, though they are limited and subject to availability. Advance reservations are required. Subject to a $75 fee per dog per stay, up to a maximum of two dogs.

Yes, we happily offer pet-free rooms to those with allergies.

Unfortunately, due to limited space in the lobby we cannot accommodate much luggage storage before or after your check-in / check-out. We can, as a courtesy, hold bags at our front desk within reason, though we do not have a locked space for luggage storage and cannot accept responsibility for any losses claimed

Yes Pack & Plays can be supplied, subject to availability. 1 additional guest is allowed in a room on a roll away bed, subject to availability, at $50 per night.

Yes, all rooms are equipped with hair dryers.

We are located at: 1 Hills Resort Rd, Callicoon Center, NY 12724, United States. It is about a two-hour drive from LaGuardia, John F. Kennedy International, and Newark Liberty International Airport.

Absolutely! You do not have to be a guest to dine at our restaurant. We offer food service from 6am to 11pm

6am-10 am our Conover Cafe is open for Coffee and pastries to guests and the public

11am to 4pm we offer a small all-day menu to guests and the public

The Conover Club restaurant is open from 5-11pm Thur-Sat

To access Mode Controls, simply pull the cover down so you can see the screen. Select the button labeled “mode” to adjust from heating to air-conditioning or vice versa. The button labeled “fan” will increase or decrease your fan speed. Please contact 845-482-2420 if you need further assistance.

Amenities:

Yes, our gym facilities are open May to October, from 8:00 am – 8:00 pm. The gym has yoga mats, dumbbells, kettlebells, Peloton® Bikes, and treadmills.

For additional in-room amenities, please contact stay@callicoonhills.com or call 845.482.2420.”

During your booking process you will see we have some delightful add-ons which you may purchase at time of booking to enhance your stay or surprise your guest.

We do also offer these in room gifting items during your stay, simply ask at the Front Desk

We do not have a formal business center; however, there are numerous spaces across the property available for remote working with your own equipment.

Yes, our outdoor pool is open seasonally May to October, from 8:00 am to 8:00 pm. Please note that the pool may be closed, subject to weather conditions

No, we do not offer onsite laundry or dry-cleaning services.

Yes, we have golf carts that can take guests to the Ridge.

Resort passes are offered daily* for locals to use on a first-come-first-serve basis. Each pass is $35 and admits you and a plus one onto the property. Take advantage of all of The Hill’s amenities, from Saunas to S’mores. Also, you can receive special discounts at our dining outlets! To purchase please call us at 845.482.2420.

*subject to availability. Blackout dates apply

Resort passes are offered daily* on a first-come-first-serve basis. Each pass is $35 and admits you and a plus one onto the property. Take advantage of all of The Hill’s amenities, from Saunas to S’mores. Also, you can receive special discounts at our dining outlets! To purchase, please call us at 845.482.2420.

*subject to availability. Blackout dates apply.

Things To Do:

There are numerous activities on and near the resort. For an up-to-date list of activities and events at the hotel please view our activities and events page.

Within 15 minutes from the resort there are several towns to visit and explore. Our In the Area page has a detailed list from places to eat to trails to hike.

Meeting & Events:

We have several event/activation spaces for meetings and events. From our Haypress Barn to our Pavilion we are capable of hosting timely and elegant weddings, corporate retreats, business meetings, or any other gathering you can imagine. For more information or to book your event, please reach out to sales@callicoonhills.com, or request a proposal online.

Please reach out to one of our Sales team members to discuss group rates and availability at sales@callicoonhills.com.

To start planning your big day at Callicoon Hills, please contact sales@callicoonhills.com or request a proposal online. Visit our Weddings Page for more information.

Accessibility:

For information about accessibility, please visit our accessibility page.

Dining:

Our Conover Cafe offers light bites and grab-and-go options offered daily from 6 am – 4 pm. In addition we have snacks for purchase in the lobby of the Boarding House.

You can view the restaurant menus under the Dining Section of our website.

Yes, we offer vegan, vegetarian, and gluten-free options on our menus and will also customize menu offerings due to dietary restrictions.

Reservations can be made for Conover Club on the restaurant’s webpage

Yes, we offer takeout from, Rise & Shine Coffee Shop and Conover Club. Please call us at 845.482.2420 to inquire about available items from the current menus.

The Sun Deck is pet friendly and allows all dogs, however, only service animals are permitted in Conover Club.

A-Frames

Besides the queen-sized bed, your a-frame comes with plush pillows, bedside storage with a solar-powered lamp, a woven rug, a portable fan, portable heaters, and a canvas sitting chair ideal for lounging. Complimentary Wi-Fi, electricity, and stunning forest views are also included.

While we do love a full off-the-grid moment, comfort in facilities is not something you will have to sacrifice. The shared communal bathing area has private bathrooms and rain showers tucked behind individual, lockable stalls to begin or end your day in peace and seclusion.

Our A-frame home is ideal for wandering the hiking trails throughout our 24-acre property, leading into the hills and along the river, with stunning seasonal foliage and several viewpoints littered throughout. Being nestled in the forest provides natural seclusion but is within walking distance to the main Boarding House, king-sized pool, saunas, indoor/outdoor gym, and our on-site restaurant, Conover Club. Multiple campfires are available within your campsite for nightly s’mores, sharing stories, and spending quality time with your favorite company under the stars.

Our A-frames are a 5 to 10-minute walk up into the hills. Our team is prepared to help you with any luggage with golf cart rides up to the A-frames. Otherwise, packing light would be helpful for those intending to walk up.

We recommend packing a pair of sneakers – hiking, running, or fashionable, the choice s yours, along with a pair of sandals for easy visits to the bathhouse or king-sized pool. A canvas bag for bringing items to or from is always an overlooked convenience, but don’t panic. Our 24-hour grab-and-go has everything you need, from freshly made lattes bug spray, wine, aspirin, snacks, card games, bagels, and books to borrow…the list of items is far longer than your walk to the Boarding House.

Yes! Both are welcome at the A-frames. We do ask that you follow the same pet policies as the rest of the property & do not leave your dog unattended or outside your A-frames. We rely on you to utilize your best judgment regarding littles – four-legged or otherwise – & to be conscientious of other guests glamping alongside you. If you have any specific questions, please don’t hesitate to reach out.

It’s nature’s world, and we just live in it. We strongly recommend not storing food items in or near your A-frame. Our guest services team at the Boarding House is happy to store any food items for you, including refrigerated or dry items, for your convenience.

Yes! Unwind, recharge, but also enjoy modern comforts. Each A-frame comes with its own electricity and charging ports, perfect for charging your devices and using your portable heater or AC unit. Your side table lamp and the fairy lights above the trails to the bathhouse and main property are solar-powered for eco-friendly visibility.

The place is yours! Perfect for a corporate retreat, team-building, family reunions, birthdays, bachelor/bachelorette weekends, and everything in between, the A-frames are available for a full buy-out and our dedicated sales team can assist you in curating a seamless stay in the scenery. For more information, group add-ons, and example itineraries, contact our sales team at sales@callicoonhills.com.